Sr. Internet Engineer
- Position/ Job Title:Sr. Internet Engineer
- Company Name: MetLife
- Job Status: Full Time
- Work Experience: 7+ to 10 Years
- Salary: Not Mentioned
- Location: Clarks Summit, Pennsylvania, USA
- Post Date: September 06, 2010
- Exp Date:
Job Description:
We are currently seeking a Sr. Internet Engineer Windows application related work due to newly created position.  Candidate must have least 7 years experience.  The Sr. Internet Engineer delivers specialized engineering and technical support for MetLife's portfolio of applications.  This person MUST be highly skilled in design of infrastructure and troubleshooting web based applications that run on the Windows operating system.  In addition, the candidate must be Microsoft certified or have equivalent experience.  This is an engineeringsupport position NOT an entry-level or application developer position.
Summary of Responsibilities include:
- Application infrastructure design and configuration related to windows based applications.
- Application configuration, Level-3 problem resolution, and customer support. Ideal candidate possesses solid understanding of www technologiesprotocols, Web Services, web & app servers, load balancing.
-Partner with technical experts in: Application Development, DBA, Networking, Engineering, Mainframe, and vendors such as IBM, Microsoft, etc. Execute a set of services that meets or exceeds service level agreements and is specialized for a certain MetLife Line of Business.
-Business focus of this position mandates the drive towards learning detailed technical and business functions of the applications suite used to support the business. Further, this position is responsible for driving continuous improvement by proactively responding to problems and developing and implementing projects for future prevention.
For each supported web site this responsibility includes:
- Design and implementation of web based infrastructure
- Environmental Management
- Preparation and practice of the Restoration of Service process
- Full training of Level 2 support technicians
- Deployment support
- Approval & practice of back up and recovery plans
- Approval & practice of device and site fail over plans
- Detailed review of application error logging
- Review of Run Book completeness
- Build and maintenance of the applications QA, Production, and DR environments
- Web Technology installations and configurations in QAStaging, Production & DR environments
- Operational Turnover to Operations
- Construction of the Restoration of Service documentation
- Development and Deployment of key operational tools and scripts
- Direct support for complex and pervasive problems
- Develop procedures and processes to efficiently execute with Level 2 support technicians
- Escalation support for pervasive problems Stability, Performance, Outage trends
- Coordinate and drive vendors issue resolution this involves bringing multiple vendors to the table to get to root cause issues and take corrective action
- Root cause analysis on every web site problem and implementation of preventive measures to eliminate future occurrences
- Provide accurate and timely problemoutage reporting both to customers and executive management
MLMON
IB
Job Requirements
Principal Responsibilities include:
1. Infrastructure designengineering and architecture.
2. .NET development experience is a plus.
3. Work in a team environment, supporting over 100 MetLife applications that reside in the Windows environments.
4. Server configuration, deployment and troubleshooting of applications on over 300 servers.
5. Engineering - Design of infrastructure and provide solutions for technical application issues.
6. Problem ResolutionAvailability Management - Direct the immediate resolution of problems for applications to meet SLAs and customer expectations.
7. Thin-Client Infrastructure implementations and configurations - Drive the consistent and quality implementation of new and existing application infrastructure according to engineering design.
8. Proactive Health Monitoring - Drive the development and use of monitoring information to maintain service levels and prevent problems before they occur.
9. Insure preparedness for Problems and Disasters.
KnowledgeSkillsCompetencies REQUIRED:
-Outstanding organizational & time management skills
-Ability to handle multiple priorities, and able to adapt to change.
-Self-Motivation and Persistence
-Excellent communication skills
-Ability to work in a dynamic matrix management organization
-Ability to motivate and influence others in the organization to reach a common goal
-Technical Skills
-N-tier Web Site architecture
-OS Competencies: Win2k, Win2k3, WIN2k8
-Web Site Infrastructure: CompaqHP
-VMWARE
-Web Site Networking knowledge of: Firewalls, Cisco content switches, SSL Accelerators, DNS, GSS geographical load balancing
-Web Site Application Software: Microsoft .NET, COM, COM
-Web Site Software: IIS 5, 6 & 7, SiteMinder, Crystal Reports, IBM HTTP Server, Proxy servers, Apache
-Web Site Protocols & Communications: HTTP, HTTPS, TCP-IP, FTP, MQ, SOAP,
-Web Site programmingscripting language knowledge: ASP, ASPX, HTML, XML, MS VBScript, Powershell
-Database knowledge Microsoft SQL Server, Oracle, DB2 is a plus
-Server performance knowledge
-Microsoft certified or relevant experience
-Troubleshooting, problem solving and use of debugging tools and techniques
KnowledgeSkillsCompetencies OPTIONAL:
-UNIX, IHS
-Siteminder
Equal Employment Opportunity
MetLife is proud to be an equal opportunityaffirmative action employer.  We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.
Source :
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